We could not have asked for a better experience. ...

We could not have asked for a better experience. Even in the midst of a pandemic this place provided excellent service.
We were shopping around for recumbent trikes, and they are not too easy to find. A lot of bike dealers "can get one in for you" but don't stock many, if any at all. Good recumbent trikes are an expensive purchase and taking a test ride is a must.
I called Amlings on a Saturday after hours. I left a message indicating that we'd like to take a test ride. The shop is closed on Sundays and Mondays, but I got a return call on Sunday from Julie who asked some questions about us and our interest in trikes, and we made an appointment for a test ride later in the week. When we showed up for the rides Julie was all ours, and prepared with seven different trikes for us to try. A few days later I called back and left a message asking if we could take another test ride to help make our decision. Joe returned my call and suggested that we come in late on Saturday afternoon and take two trikes home for the weekend and "try to get them back some time on Tuesday".
To make a long story shorter, we bought two cool custom trikes and couldn't be happier.
Amlings is the place to buy a recumbent trike.
Buy a bike from a bike shop.
Buy a recumbent trike from Amlings.