David Dees

Review of Hotel Nikko Atlanta

The building itself has a beautiful entrance with ...

The building itself has a beautiful entrance with floor to ceiling windows, outdoor japanese garden with large rock waterfall. Very nice lounge, pool area, and large fitness room. Front desk is what really impressed me. Two young ladies who were very friendly, helpful, and overall provided excellent customer service which is hard to find at too many places this day in time. This is standard for nicer hotels but I do question why every nicer hotel I stay at charges 30+ for valet parking, 20+ for self parking, no free breakfast, and many charge for Internet although this one did not unless you want to upgrade to premium Internet, while more standard hotels say a holiday inn express or Hampton inn offer all those services for free. Seems backwards to me. Otherwise we had a great stay at a really nice hotel in a great location. What really separated it was the great customer service.