German Traveller

Review of Renaissance Wien Hotel

Modern hotel with classic elements! Super friendly...

Modern hotel with classic elements! Super friendly checkin! Easy to find underground car park, short distances! Order from Roomseevice on TV in the room! Great idea! Upgrade and small gift received as a gold member. Food is very good. The room is small but very pretty. Quiet to the yard! The bathroom is also small, but very pretty and at least a bathtub and very modern. Beds are also very good, soft rather than hard. The only tiny shortcoming of the checkin took a long time and a switch is called the Bonvoy Elite. This is not occupied and there is probably no separate Elite CheckIn. I was not offered a mobile key. I don't think that exists here? Chat doesn't work! Both are advertised on the Emofamg. Deception of the customer! Reception is understaffed! Took quite a long time at twice now! Elevator is very old-fashioned, slow doors and does not respond to closing!