Kirsten Corpion

Review of Fox Collection Center

I usually wouldn t leave a review for a collection...

I usually wouldn t leave a review for a collection company however, I felt it warranted. My husband was contacted by Jeanette regarding a medical bill that had been sent to collections. The amount the doctor was charging was not the amount that was agreed upon when we left his office. Why this doctor sent this bill to collections instead of us directly I ll never understand. My husband handed this bill to me & Jeanettes phone number. I reached out to her & explained that this bill was $300 more than it should be. We agreed to both try calling the doctor to see if he would adjust the amount. I called no less than 6 times & could never get past the Secretary, who could not adjust the bill for me. Jeanette probably called the doctor office a dozen times, each time with a new price from his office & still not the price I was given. It took both of us 2 months calling & finally she was able to get his office to honor the price we were given. She was very pleasant to deal with & at the end of the day got the bill corrected. Thanks Jeanette!!