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Review of Melanie Adams, M.D., P.A.

Overall, I would not recommend this place. Zero st...

Overall, I would not recommend this place. Zero stars. Why? First, I arrived 15 minutes prior to my appointment and waited nearly 1 hour to be seen. Second, the front desk staff who checked me in (a female, do not know her name) was very unwelcoming. I don't even think she ever made eye contact. Never once smiled and barely took her eyes off whatever it was she was looking at. This is unacceptable for anyone in a customer service position. Third, after waiting nearly an hour, I finally saw the doctor for a total of about 5 minutes. I will say the doctor *seemed* friendly and *seemed* to care about patients, but beyond that the visit was a complete waste. Fourth and finally, I asked the doctor if they could print out all the dosing and medication instructions, since there were multiple treatment recommendations given. I was told that I would be given all the instructions when I checked out. I got to the check out and paid over $150 for their products. When I asked about the instructions, the medical assistant looked at me like she had no clue what I was talking about and left me with nothing. This is unacceptable and poor quality care. Finally, I was sent multiple appointment reminders (email, text) for an appointment I had cancelled AFTER I had cancelled it and already rescheduled for the above appointment. I mentioned this multiple times to whoever answers the phone at this practice, and they told me there was nothing they could do. So, apparently they have no issue sending multiple reminders for the wrong appointment date and time. One of the worst health care practices I've experienced. Not worth it all all for such expensive (time and money), low quality care. Needless to say, I will not be returning.