Paola Jauregui

Review of GSS America

I had to give them ONE star to write a review but ...

I had to give them ONE star to write a review but they don't even deserve ONE. My mother was involved in an accident and was rear-ended by their insured and we were told we would receive an estimate within 2 weeks after us driving to their FAR Lockport, IL location for them to just take pictures and not give us an estimate on site. 4 weeks later, I call and they tell us that since they have not been able to get a hold of THEIR insured AND since THEIR insured did not report the accident, that my mother's claim would be denied and that we could sue them on our own. UH WHAT?! Ludacris!!!!! Why should we have to deal with this nonsense because their insured sucks and can't even report something that they did?! So now we are having to go through our insurance and go after American Freedom. American Freedom is by far the WORST insurance company ever. If you get hit by someone with American Freedom, buckle up for a ridiculous ride of a headache.