They went out of their way : The Tech and Sales L...

They went out of their way : The Tech and Sales Lady to make sure services were necessary and possible to be taken care of today. The tech expert took his time to not only respect my wishes with wanting me to examine the car while the lights needed to be replace but he took me to view and so and explain things about my vehicle from my breaks and the debri around the brake pad opens to the inside of my engine and the expectations of the transmission fluid and the requirements and showed me. It was amazing! He gave me an in scope of how it is inside as a mechanic and from a mechanic view point. He was knowledgeable orderly timely and through. Perfect! I also didn't feel like he was trying to get by with me needing to pay any additional expense. This was fantastic!! Makes me feel appreciated and content.

The Sales Lady was great and was polite and nice. She was through orderly and was open to suggestions and my request. She even suggest to have mr. ray sit in the car and drive with me to do a test drive to hear specifically what I was hearing with my brakes. She printed out all my previous history to make sure my vehicle was up to date with any older request since earlier this year that needed to be taken care of. She was willing to educate and inform me on things such as brake related concerns (that fortunately I didn't have ) that I didn't realize it was unaware at the time. She and Tech were through and patient with me the whole time threw and were timely and order. It made me feel appreciative. And valued. She and Tech where also nice enough to fit me in and follow up with me for future services! This was great customer services. Give them bonus raises and promotions for doing an outstanding job. I hope this helps them out.