This is not a nice facility. Nice water views and ...

This is not a nice facility. Nice water views and well manicured grounds but inside staff are inattentive and do not care about their patients and this unprofessional neglectful attitude extends to all levels of personnel. This type of behavior is tolerated by those in charge because some of them display the same behavior. They are often short staffed which means the number of residents assigned to each aide and lpn is often more than the state allows, which is a safety concern. Improper monitoring of residents throughout the day and night which lead to unexplainable problems and/or injuries. Simply put there is no accountability should a problem arise the courtesy extended is a shoulder shrug with no solution or resolve. Human beings deserve better treatment regardless of their physical condition. They deserve to be not just in a visually clean environment but a safe one as well. And this should apply to every resident. Change and action are long overdue at this facility and it needs to start from the bottom up. Turning a blind eye or ignoring people s complaints do nothing for patients well beings. Those that sit at the head of various departments are out of touch with what really goes on as they are not on floors long enough to see it for themselves. The unprofessionalism and denial of problems keep the standard low and patients suffer as a result, which is a disgrace. Mediocrity should never be the standard for patient care!!!!