Terrible company. They require repeated paperwork ...

Terrible company. They require repeated paperwork to be filled out by the vet for the same condition for our dog. Nothing has changed, the claims are the same and so is her condition so why does the vet have to keep filling out this paperwork? And it's not even online! It's hardcopy print out because they have no digital signature option. Not helpful at all during a pandemic. They also only accept claims for 6 months, so if like us, you submit at the end of the year they don't pay because they have a policy saying that they don't want to. We should have went with Truepanion. Don't waste your time here.