We just went to the resort for a lunch only as we ...

We just went to the resort for a lunch only as we were planning to stay in a plantation resort nearby..We first called the resort asking when will be the lunch ready and they said the meal time is 12:30, but they can serve us by 12..we reached there at 11:30 and just roamed around within the resort premises..As the name says..it's all tall trees and nature protected and maintained to its best..it's for this only I have given a star to them..food was ready by 12:30 only..we were quite ok as we got time to spend in the garden..we were the only ones in the restaurant..we ordered Mutton soup first..it was not good as it was only spicy and the mutton pieces inside it feels like it's frozen for a long time..we skipped it and orders a Poricha kozhi/Fried chicken biriyani(Chef's special : they say) and a Mutton biriyani..both were sooo bad..chicken was just half cooked and not at all tasty..case with the mutton was not different..I'm sure that it was kept for a very very long time as it just felt like a rubber piece..we just had a couple of bites only and asked for a lemon tea and a fruit salad..at that time a supplier asked us about the food and we said the same to him..they brought the fruit salad and it looks like I ordered it from a roadside coolbar and not from a 4 hotel..luckily my lemon tea was good, as preparing it is not a rocket science..The worst thing in this..we didnt had anything much from there..more than 90% we ordered was lying in the table only..but none of them asked anything further about the food and why we didnt had anything..they gave us the bill..we paid and walked away..I wonder how they got a 4+ rating in Google..I don't think that keeping the nature good only can provide us a good time in the resort..most important is food and in that respect tall trees is a big zero..