I placed an order for a trailer hitch for my zero ...

I placed an order for a trailer hitch for my zero turn mower. I received an email the day after the order was placed with an estimated shipping date. That date changed again to a later shipping date, and changed a few more times afterwards. When I called to cancel my order, I was told that the parts had just arrived and were now in stock. When I asked when would the parts ship, I was told it would be another 24-48 hrs. This is ridiculous, considering how long I waited for the parts to ship. Why not ship them immediately?? I decided to cancel the order on principle.