Prior to me receiving my emergency room bill from ...

Prior to me receiving my emergency room bill from either the hospital and the emergency care associates of Indiana for physician care -
I received a very strong letter from your company informing me to ask my "insurance company to reprocess the claim at a higher insurance allowable amount ". I am fact called my insurance company and they stated that they processed it properly and to call reimbursement technologies and ask them to file an appeal or ask for a negotiation for a larger amount .
When I called your company to inform them of this-
I was yelled at and intimidated by your employee to pay the ENTIRE remaining balance of my bill after my insurance company paid their portion-
and with the EOP stating my portion of the bill was a much lesser amount.
The Indian man would not stop yelling at me even when I had asked him to stop. Further I informed him that I would pay the bill once I received my bill and the EOB informing me of my responsibility of payment. He demanded the entire remaining balance of the bill after insurance payment -for me to pay in full.
never in my 30 years of being a registered nurse handling bills both personally and for others have I ever experienced this.
I am very concerned that this could be a fictitious company or at minimum a very unprofessional abusive organization .
I would not recommend for any organization to use reimbursement technologies Inc. for their patient account billing services.