Sandy Lash

Review of Hobby Lobby Corporate Offices

While I love Hobby Lobby and all they have to offe...

While I love Hobby Lobby and all they have to offer I have to give them 3 stars due to bad customer service. Pat and Wendy in the Corpus Christi TX area are absolutely horrible. Pat acts as though she doesn't want to be there and that customers are a bother to her. Never smiled and was rude to the lady in front of me. I knew when it was my turn I would get the same treatment. Wendy was walking around the cashier area and yelling at customers that so and so lane is open. When customers didn't move to those lanes she yelled again and was so ugly this time. I couldn't believe the attitude. I was disgusted and wanted to get out. I unfortunately had forgotten something and didn't really want to go get it but I went back and grabbed what I wanted and went back in line. The girl that helped me her name was Jenn. She is what customer service is about. She greeted me, asked me if I found everything ok and was exceptionally pleasant. I told her she needed to train the other employees on better customer service because she had it. I love this store and prices so unfortunately I will go back and have to deal with nasty customer service.