Epic fail. These guys are asleep at the wheel. Th...

Epic fail. These guys are asleep at the wheel. They advertised a BMW at a nice price and I found it online. Walked in as a pre-qualified customer to take a look and test drive the car, which had not been serviced or cleaned. They said they would have it serviced the next day. They called the next day to tell me it would be the day after, and set an appointment for me to come in. When I arrived, the manager told me his sales rep said I already purchased a car. They were surprised to see me (even though they called to confirm the appt they postponed by a day) and could not locate the vehicle. After 20 minutes of waiting, they stated the car did not pass their service dept, but could not confirm. They seemed busy, a lot of people sitting around with no rep in sight. I called the manager the next day to confirm the car was in fact not available, and he said he would check into it and call me right back. He did not. Totally unreliable people and a total waste of time.