Melmer Review of McCannel Eye Clinic
I had two experiences; a good one and a bad. I ha...
I had two experiences; a good one and a bad. I had two back-to-back appointments, one to fit contact lenses followed by a visit to Dr. Scott Sanderson. He was wonderful. However, the woman who was checking my prescription and fitting me for contact lenses was the worst experience I have ever had - because she was using some awfully unethical upselling strategies. First, she flat out refused to write me a prescription for Acuvue 2 contact lenses (the lenses I had and loved for years) in order to upsell me to the more expensive Oasys. She said Acuvue 2s were being discontinued, but that is simply not true. I had to have the ophthalmologist send the prescription back to her when I saw him afterward. Then, the woman gave me a new Acuvue 2 prescription with the wrong size (she had just examined my eyes, I presumed she did this so they would not fit me well when I received them.) Fortunately, I noticed this before placing the order, so I went back to have the prescription updated again. She really gave me the run around, and I will not be going back there for contacts.

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