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Tracy price

4 years ago

Excellent ! let s start with Clay Wickersham. I sh...

Excellent ! let s start with Clay Wickersham. I showed up frustrated and defeated after my very unpleasant experience at another dealership Hendricks Jeep. I explained my story and Clay was friendly, sympathetic and helped me trade in a vehicle I bought two weeks earlier and was not happy with after the other dealership was completely unreasonable. he listened to what I needed and wanted. we found the perfect car for me. there was only one problem no tint on the windows. He was able to get the windows done at no additional charge to me the same day by going to Kierstin Matheson the loyalty manager to say she was Amazing would be an understatement not only did she approve the tint and get it scheduled the same day . I bought the all weather mats and she offered to install them and did with a Big smile. last but not least is Joseph Greenew finance manager he introduced himself and was very welcoming , and patient and personable. He asked and listened to what I needed and wanted. these three are an exceptional asset to the company. I will also say that every person I interacted with was friendly, and spoke to me and offered me help, something to drink and or eat. my experience at his dealership in a matter of just a few hours changed me from feeling defeated and frustrated and taken advantage of to appreciated and respected.I would recommend Hudson Nissan of Charleston to any one. I love my new 2018 Nissan Kicks and I believe that if I have a problem they will be eager to help me. kudos to them at this dealership that in my opinion is above all others I have ever dealt with in the past and I have owned a lot of cars. thank you for treating your customers like you would want to be treated.

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