Mia Hawotte

Review of Animal Emergency & Referral Ce...

I thank the doctors and staff at AERC for taking c...

I thank the doctors and staff at AERC for taking care of my sweet yorkie. She stopped eating and was vomiting. She was really lethargic and stumbling when she tried to walk. My vet was closed since it was a Saturday night. I am new to the area and didn't know who to call. I decided to take her to AERC. I called ahead and the receptionist was very helpful with giving me directions and letting me know what to expect when I arrived. Everyone was extremely kind. They kept my dog overnight for testing and evaluation. They called me with an update as I requested and I spoke with the doctor personally. I was able to pick her up the next morning and now she is back to normal. I received a call the following Monday from our primary vet to check in on us. The staff at AERC had already called and sent them information. I thought it was great that they wanted to make sure my doctor knew what happened. I hope I never have to take my dog to an emergency vet but if I do I know exactly where I will go.