After the place came highly recommended, we took o...

After the place came highly recommended, we took our four kids and two of their friends yesterday to celebrate my son's 12th birthday. We didn't do a birthday party package, just the deluxe day packages. The cleanliness could use improvement. (Let me clarify ibfeel this was mostly a staffing issue)I was there for 6 and a half hours and during that time there was only 1 working sink in the women's bathroom. One was visibly clogged and the other covered up by a bag. (Needs maintenance of some kind? Because every time I came in there was a staff member sweeping the bathroom)The hand sanitizer by the front of the arcade sat empty the entire time. The golf clubs were not cleaned between each use, the tables only wiped down if by a miracle someone had a spare moment. Mostly, I feel this place was seriously under staffed. After being there an hour we stopped by the food place. It wasn't busy during this time. Our large group of 8 consisting of 2 adults and 6 kids ranging from 6 to 14 years old were all up there. I began going one by one listing off the orders for each kid (not fast, I specifically verified the order with each kid before repeating it back to the cashier.) During this time I'm noticing the cashier is not punching anything into the machine but they weren't saying anything to me?? So I kept going then told the kids to sit down because they were all hot and thirsty. Then I gave mine and my husband's order and only after I finished everything the cashier said "what was all the food you ordered again?". We then had to wait 25 minutes for our food even though when we went there was only 1 person ahead of us. They served 10 other people who came in after us before us and when our food came we were missing half of it. But it seemed like that half had already been made it was just sitting around? So they grabbed it for us after realizing we didn't have it. After this we did laser tag, and decided to do mini-golf . There's no attendat or anything outside for mini golf to space out crowds etc. It was so crowded we couldn't even enjoy ourselves. We are a group of 8 so when people would come up behind us we let them go ahead of us because we felt bad for couples having to wait behind a group of 8. Even then we ended up rushing through and skipping some holes to give us enough time to play and enjoy the game without a line of people waiting behind us. After mini golf and go karts etc the kiddos were all ready to play arcade and have some more drinks. This time in the Cafe I stood in line for 30 minutes just to order some bottled beverages. Again, there was one cashier and one maybe 2 in the back making food? It seemed seriously under staffed for a busy day before Easter crowd. The staff themselves were extremely friendly and nice, even the cashier earlier who seemed to blank out just seemed super overwhelmed. I just felt super bad for them clearly needing some more staff to help them out!! My kids friends said they go there all the time and it isn't usually like that at all! Regardless all 6 kids had a blast but please to the powers that be don't understaff your facilities. It isn't fair to your workers or your customers.