Ever since Tennova took over it seems that the qua...

Ever since Tennova took over it seems that the quality of the hospital and care has significantly decreased. I had my first child there before they took over and it was great! My OB is wonderful but the hospital itself is terrible. It took the nurses over an hour and over 8 times to find the right spot for my IV with my second child. It was very painful and they finally had to get an ER nurse who was able to stick me the 1st time. Due to their lack of experience I was not able to be given an epidural like I wanted. I made peace with it and wanted music to help drown out my own screams while laboring. One of the nurses then came in and asked me to turn off my music which made me and my husband quite upset as you could hear me from the waiting room. The baby nurses were great but mine were not. My arms were severely bruised from all the needles and failed attempts.

A few months ago I brought my son to the Emergency Room. I was told that my insurance would not cover any of the visit and asked if I would rather pay now or wait for a bill. I'm glad I waited because insurance covered most of the visit! I was also billed for two separate things which I was not told about in advance. I've known this happening to many people who don't get reimbursed if they overpay. I miss having a great hospital in the area. I'm now going to have to decide if I want to keep my wonderful OB and have another terrible experience or move doctors to be at a better hospital.

EDIT: I attempted to call the number provided several times and left a message. I kept calling for about a month. It seems like no one is there to answer. Just something to put in response to negative reviews to make it look like they care about the stated issues. So disappointing.