Picture this. It was Saturday morning and I was i...

Picture this. It was Saturday morning and I was in the shower. Suddenly the shower would not drain - at all. I plunged and it would not budge. Panic sets in because I have had much plumbing problems in the past due to a badly cracked foundation. I thought, "This is it. The pipes have finally collapsed under the house." I panicked. I cried. I called John Moore. The tech came out 2 hours early, unplugged my drain and advised that the city was working down the street on the main line so whenever they were ready, my drain was ready to flow. He was courteous and careful to cover his workboots when entering my house. Was the price a little steep? I think so. But I was very thankful for the successful outcome.