Bailey Lambert

Review of Onslow Memorial Foundation

On July 29th 2017, I was honored to have Dr. Niels...

On July 29th 2017, I was honored to have Dr. Nielsen deliver my first child. She was fantastic in and out of the delivery room to both myself and my child.

With that being said, Dr. Nielsen is the only reason I would say they deserve even a star, if that.

After having our baby, I kept our child in the room with me as much as i could, outside of mandatory checkups in which he had to visit the nursery or have his circumcision.

(I atleast want to make a review so that you all are aware of this terrifying experience. )

Basically i had delivered our child at 2:39 am that saturday, i hadnt slept since thursday night. After our child was born he latched at first but would basically cluster feed so they asked me to stay an extra day to be sure he fed on a more normal schedule before leaving.

At this point i hadnt even had 30 minutes or an hour of sleep in 3-4 days. So my husband convinced me to feed him and atleast let the nurses watch him for 2 hours until i needed to feed him again so that i could atleast get a little nap in. I finally said ok and he took him to the nursery.

Not even 30 or 40 minutes later an older lady with a raspy voice (she was not the charge nurse) called and gave me a TON of attitude blatantly saying i needed to come get my child and feed him bc he was fussy. I had fed him exactly right before my husband took him down the hall to the nursery. It was clear in her voice she just didnt even want to put up with him. She sounded angry and was being extremely rude . I started to cry because i was so worn down and i had just fallen asleep not even 10 or 15 min prior to her call. I tried to explain to her he was just gassy bc i had just fed him but she didnt care . She continued to talk over me and tell me to come get him.
. The call ended and i told my husband we had to go get him from the nursery . He told me no, the charge nurse he talked to said they would keep him for 2 hours. So he called back and the lady with the raspy voice picked back up and gave him more attitude when he told her we werent going to pick him up yet. We had just fed him and there was nothing other than feeding him that we could do that they couldnt. So she hung up the phone and i had a really bad feeling about it in my gut. I knew we shouldnt be keeping our baby with someone that clearly had that much anger for no reason and made it apparent she didnt want to care for our child.

I was terrified of leaving him with her at this point so by the time my husband was off of the phone with her i expressed to him how i felt so he just went and got him from the nursery. They open the door and the lady we spoke to on the phone answered to hand our baby over. The bassinet CLEARLY says he was breastfed and no pacifiers (we didnt want his latch to worsen, being that his feeding was already an issue) . NOT ONLY did the lady give him a pacifier out of anger and didnt want to console him herself, but she also left the plastic bag UNDER OUR NEWBORN BABY'S HEAD!!!!

Im running out of space to type but to sum this up, we spoke to the charge nurse about it and she told us she would pay close attention to him specifically for us, as he had to go back for another checkup soon. I was shaking, sobbing and cried for 4 weeks following day and night and how he could have easily died or suffocated. It has been more than a traumatic experience.

Im typing this at 4am simply bc yet again, this memory has kept me up again causing way too many tears. letting it go just isn't an option. something needs to be done about it.

At this point we are fully ready to do what we have to do in getting a lawyer and having this handled appropriately. I do not wish our experience on anyone else, ever. Especially a new parent. These were supposed to be the best moments in our lives and they turned into the scariest and what could have ended in death for our little one if it wasnt for my husbands quick action in removing the pacifier and plastic bag.

Thank you for listening/reading.
-Bailey