Frankly, not a good experience. I am making my fir...

Frankly, not a good experience. I am making my first Mac purchase and was looking forward to giving the business to a local small business retailer rather than my University store of Apple Store chain. I had a lot of questions and told the sales staff right away that I've never owned a Mac. They were friendly at first but then explained everything really quickly and when I had to ask questions again, they seemed impatient and cut me off. I had the impression I shouldn't ask any more questions and as soon as I thanked the associate he quickly rushed away. Later in the day I called to ask a few follow up questions and these were met with a typical IT "are you some kind of idiot" attitude. Pretty disappointing, considering going to the chain or my University store after all.