The worst experience of my life, starting with the...

The worst experience of my life, starting with the cleaning, in my stay they never thoroughly cleaned and disinfected the bathroom, diagnoses, attention of certain doctors, I went for a kidney infection and they told me that I had mass (cancer) that devastated all my family, that after certain tests was not like that, they changed me antibiotic without warning and when we asked for information from the infectologist he told us that we always wanted them to explain everything to us, he got angry and left us with the word in his mouth, we asked to speak with him case manager and he didn't want to help us either. I do not recommend at all