Christie K.

Review of Raffaello Hotel

It was very unpleasant stay the room for one needs...

It was very unpleasant stay the room for one needs to be remodeled it s very out dated!! The toilet backed up and sink overflowed doesn t go down, the plumbing is bad! When I called the desk after midnight nobody answer the phone, it was directed to the Hilton nobody to help me with over flow in toilet it took hour and manager came up to plunge toilet, I had get dressed run down to get help and my clothes got wet! Dirty rugs, the bed super uncomfortable and like brick, the decorative pillows need to go there dirty!! I never got wash clothes in room when it was cleaned the room. I called twice to ask for some and took over 2 hours to get brought up! I will not return I m very disappointed in staff there was only 1 nice person that helped us with are bags!