Melanie Pham

Review of Cumulus Inc.

We went here on a Friday evening a couple of weeks...

We went here on a Friday evening a couple of weeks ago and settled because the wait was shorter than nearby places. Waited about 5 minutes for a seat for two at the bar (?). A gentleman explained the specials and we dealt with a few waiters or waitresses for things like water, order taking, drinks menu etc. Anywho, we are fairly decisive people and ordered quickly (two mains and one entree). It took over an hour for any food to arrive. People around us were being served and we could tell that the gentleman at the bar was concerned about our food. He chased it up for us in due time and told us our entrees were coming, which they did after some time. No one came to apologize so we were left with the impression that this was normal. Not going to lie, the wait would have been acceptable if we were updated on the progress or reassured that we weren't forgotten. We thought since we had interacted with so many different staff members, no one really had responsibility for our table and hence we were not served. The food was great (enjoyed the beef tartar), but definitely not worth the hour of waiting. Definitely willing to give it another go on a quieter night but my first impression was not great.