E

Elisa Gee

4 years ago

Let me first say that I had a wonderful experience...

Let me first say that I had a wonderful experience with the nurses and staff in the Maternity ward. I gave birth there last April. This review is for the Emergency room. I have never dealt with such unbelievably rude nurses in my life. I went to the ER for kidney stones and was shocked by the treatment I encountered. First, the male nurse made me undress in front of him to put my gown on, and offered no help whatsoever when I began to vomit due to my pain. I asked for two hot packs one for my kidney and one for my bladder and he told me "let's just start with one." (Anyone who's suffered from Kidney stones can tell you the pain is severe both in front and in back) The female nurse who administered my morphine didn't tell me what she was administering and also gave it to me quickly, so I felt extreme heaviness in my chest and felt like I was having cardiac arrest. It was extremely scary and when I expressed my concerns the nurse just ignored my obvious anxieties. I told her "I think there is something wrong" and she said, "I'm giving it to you slowly,." I will NEVER return to this ER and will be telling anyone and everyone who will listen to never go to this ER. I also plan to file a formal complaint with the hospital. It's truly a shame because the Maternity ward as well as the OBGYN of Indiana located in this building are wonderful establishments.

Update: I was contacted by an administrator from the a Fishers Hospital. She assured me that they would be looking into my complaints and assessing the situation. it doesn't change my experience, and I am still unsure if I will ever return to this hospital, but I did appreciate that an administrator tracked me down to let me know they were sorry for my the treatment I encountered and would address it with the nurses who gave me care.

Comments:

No comments