I cant even believe this. SCUM!!! I got my plan al...

I cant even believe this. SCUM!!! I got my plan all together and talked to an administrator to have my payments set up for the 15th of the month not only did they take the wrong amount out of my account and at the wrong time they took a double payment
AND MY RENT IS DUE!!!! After calling them three days ago I was promised a refund back. Looked this morning- no refund THEY CHARGED ME AGAIN!!!! will be cancelling my plan and going elsewhere