Mindy Waugh

Review of Enertech Global, LLC

So frustrated with this company. We purchased a Ge...

So frustrated with this company. We purchased a Geo Thermal unit for our home through one of their dealers. The 5 year warranty on part of the system was up in January, but prior to the expiration, we had an issue with part of the system. We turned it in to the dealer that the unit was purchased from and was told it was under warranty and would be taken care of. Now, that dealer has disappeared, he never turned in the claim and this company will not do anything about it since it wasn't turned in to them. As far as we knew it was and everything was going to be taken care of. Why after only 5 years is it breaking to begin with?? They don't stand behind their product or they would be willing to help us.