Johan

Review of Porsche Centrum Gelderland

After three purchases we return to this dealer. Ve...

After three purchases we return to this dealer. Very bad after sales. You will be kindly assisted during the sale. However, as indicated, the service leaves much to be desired afterwards.

In the past we have had problems making maintenance appointments. It was then indicated to have the contact go directly through the seller. However, the seller does not call back, does not respond to emails or via WhatsApp. In addition, we had to report for a month until our Targa was picked up for a tire change. To get a Volkswagen Up as replacement transport (this has even happened several times).

We also had problems with a Porsche Cayenne Hybrid from 2016. This had to be picked up because of a known defect. Later, this car was broken into at Porsche Center Gelderland and it was completely gutted. The car had simply been left outside the gates for days. Headlights, steering, airbags, inside console, everything stolen. See the photos of this.



Very recently picked up the new car. Apparently they are so busy that they do not have an eye and time to properly deliver such a purchase. Missed opportunity.

At the moment we are still awaiting notice given a number of settlement issues. Despite repeated emails, messages and requests.

Conclusion: I will not recommend this dealer to anyone. Incredibly bad after-sales and communication to the customer.