My nephew is suppose to reside with his mother. Ab...

My nephew is suppose to reside with his mother. About two weeks ago an incident occur, where the mother friend pointed at my brother and his son with a gun "& the gun had a laser". My brother made the police report and the officer that took his and his son statement told him not to return his child to his mother until this matter in resolve. Keeping in mind DCF is already involved. My brother left a message for the social worker on 07-05-17 he was told she will return his call. On 07-05-17 we call the after hour number, the lady that took the message stated she was sending an email to the social worker, the supervisor and the coordinator and he should get a call back on 07-06-07. On 07-06-17 he goes to the DCF office in Long Wharf at 08:00am to speak with the Social Worker. The receptionist call her and he speaks with her over the phone. She told him she is out of the office and will not be coming back until Friday. He ask to speak with a supervisor or somebody else that could help, the receptionist told him he has to wait for the social worker to call him back on 07-07-17. It is 02:03pm on 07-07-17 and the social worker hasn't even made an attempt to contact him. The mother is receiving food stamps, she does not want to give him the child's clothing, he doesn't have insurance has everything is under her name and she's not willing to give him the insurance card. This child needs psychology evaluation ASAP and here we have the social workers, receptionist, supervisors and coordinators not giving a damn about this child welfare but when there presence is not did needed there they are ruining someone's life.. This is why this world is losing so many innocent childrens.