They can do some pretty good service. However, it...

They can do some pretty good service. However, it depends on the tech. Had a full rebuild on shocks (front/rear) and some other work. Great job and had a super fun bike (almost new) for a couple rides last summer.

However, I snapped my rear derailleur and it was a poo show at this shop. Replaced it with a substandard part (requested a certain model and got a entry level one). First ride which was a race after new derailleur was installed - cable came loose due to tech not tightening bolt down enough. Cost me precious minutes during race. Had to hobble a fix so I could ride bike.

Ended up ordering correct part, installing myself, and having no issues.

Long story short. Totally depends on who works on your bike. Give 3/5 stars since the first work done was professional and good. -2 stars for terrible service on a relatively simple replacement.