Audi Martel

Review of The Omphoy Ocean Resort Palm B...

Haven t even stayed here yet, but I reserved a roo...

Haven t even stayed here yet, but I reserved a room for two nights for a room block for a large party at the hotel. My travel plans changed and I only needed a room one night. It was virtually impossible to change the reservation. They circled me around from front desk to central reservations , couldn t even transfer between the two, and all hotel representatives were useless. I ve never heard of not being able to contact a hotel about reservations because you had to contact a special reservations office that is only open Monday through Friday. I can t even imagine if this hotel was reserved through a third party. Get your reservations in order. I would never reserve a room here again.