I am putting my 2 cents in at the middle of the ro...

I am putting my 2 cents in at the middle of the road (3 stars) for now, as I've just signed up for the WoW100 Internet-only plan with a month-to-month no-contract arrangement coming in right at $44.99. So here's the deal. First time I called in and provided my requirements, (ie internet-only, no contracts), I was quoted for this same speed @ 100MBps, but at their advertised rate of $49.99 w/out contract. Turned around, spoke to AT&T about my options if I choose to cancel, and decided to call WoW back once more before officially scheduling termination of AT&T - as I wanted them to confirm they have NO data caps. I was informed that it was unlimited during this (2nd) call. Also on this call I was given a $44.99/mo rate for the same deal I was the first time I called. So then I said ok great, thank you.. Called AT&T and officially scheduled termination - as they simply could not would not meet anywhere near the price of WoW for the same 100MBps speeds. For the third and final time, I contact WoW to iron out the specifics and get an internet account activation appt scheduled with the technician. This third rep was back up to the rate of $49.99/mo for the same service. I said the last time I called in I was sold the same service for a monthly amount of just $44.99, so why has it gone back up now to $49.99? She asked me to hold briefly while she reviewed something.. Next thing I know she's telling me they would be able to honor their 100MBps/monthly rate service plan for the $44.99 cost I was previously promised. I then asked her if what she was telling me is that if I hadn't had spoken up, I would have been forced into paying an extra $5/month for no explainable reason? She said well no sir, that is a promotional offering that we don't normally provide but in this case we can. I said well what's the difference in this case now and the last time I called in because if I hadn't spoken up you weren't going to provide me with that promotional discount. Her response was that it's typically on a case-by-case basis and would usually just depend on how the conversation went and so she wasn't offering me the discount because she didn't know how the previous conversation had gone that I had with another rep. I told her that sounded like a very selective and inconsistent business model that makes me very uncomfortable about doing business. From there of course, she just tried to play into the fact that I was receiving the discount, indicating that I should go ahead and opt to take advantage of it... Yes, I very much so intend to take advantage of it, thank you. I'd just like to understand why you get treated differently and sold different rates if you call in on more than one occasion in the same day? Seems incredibly dishonest and unfair. So I hope everyone has taken the time to read this review of my experience as I'm taking the time to share to WARN and ADVISE YOU --- ASK ABOUT PROMOTIONAL DISCOUNTS AND CALL MORE THAN ONCE -- Since evidently that's what it takes to learn what rates are actually available to you.

I will say that having next-day tech installation has the potential to be a very nice perk for new customers, but we'll still have to wait and see just how well that plays out tomorrow. I will also update this review in around 2 months once I've had the chance to use and evaluate the consistency in speed and reliability of WoW 100MBps Internet Services.