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ARTINA THOMAS

3 years ago

This company called and called and called me until...

This company called and called and called me until I said OK I will give them a try. The Worst company ever. Asked for my premium payment not be debited on the usual date and to take off the card on file due to changing to an out of town credit union. Representative was very snipping and stated As long as I get her the information before the debit date they would not run the care. I told her to change the dam date and take the card off and allow me to pay on 12/22/16. Well obviously she did not for low and behold they run my card and I get dinged for $29.00 overdraft fee. Cancelled policy today....Rep asked if I was told I need to submit a letter in order to take my card off file....I relied No I was not told. Long story short ....Stay away from this company!!! We seniors have enough to deal with.

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