C

Cub Corwin
Review of Possert KG

4 years ago

Possert Construction is an extremely unprofessiona...

Possert Construction is an extremely unprofessional contractor who takes to no value in potential customers. During a recent windstorm I had a tree fall on a rental property in in Dayton, OH, after the first contractor I had hired to accomplish the work informed me it was outside of his skill level he recommended I contact Possert Construction to receive an estimate to complete the work. After calling Possert they quickly scheduled an appointment for 8 March to assess the damages and the insurance estimate and informed me they would provide an estimate back in the middle of the following week. After not receiving the estimate by close of business on Wednesday March 13th I called to get an update and they said the estimate is taking longer than planned and they had to clear a couple concerns with the insurance estimate through management but should be done on early the following week. On Thursday March 21st I received an email from their sales manager informing me Unfortunately, due to the volume of current jobs we have scheduled, I will be unable to generate a repair estimate for the property project at this time. This winter weather has provided more work than we can handle right now and created a lengthy backlog. While I fully understand being too busy due to the amount of damage the storm caused in the Dayton area the fact that it took them nearly TWO WEEKS from the initial visit to inform me they would be unable to provide the estimate in unacceptable, unprofessional and frustrating. Due to this delay I further risk damage to the property and have to explain to the tenant why the repairs are going to be further delayed while I find a reputable company to provide an estimate. Given this experience I would under no circumstances recommend anyone attempt to hire Possert Construction.

Response: While i fully understand not being able to keep up with the number of contract requests the frustration is that it took 13 days to inform me that you could not provide an estimate for the work. If it would have happened in a timely manner (under 1 week) I would have fully understood.

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