I have never been more frustrated in my life with ...

I have never been more frustrated in my life with the wait time on my medications I have not received a call to be check in to see how I'm doing.. ive tried to call in a refill and the call goes straight to an emergency number prompt ... Very disappointed with how low the service is between my appointments and having to go to the pharmacy just to wait an extra 4 days after the pick up date for them to give me my medication ...