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Tiffany Grant

3 years ago

I would not recommend The Chateau Hotel for any ve...

I would not recommend The Chateau Hotel for any venue rentals. Our small business contracted a small conference room in March. When their business was closed by the city for fire alarm codes! When we called to find out if they would be open they claimed they didnt know anything! Therefore we had to scurry to find another venue because of the lack of communication from their sales dept and GM. I went beyond 6 times of contacting them for a refund and still no response. I have since contacted their owners The City of Bloomington Mr. Rasmussen on resolving this issue.

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