I've been trying to get a technician out since Jun...

I've been trying to get a technician out since June 5th for my grandmother'swasher and dryer. They rescheduled 3 times and never contacted me. Never showed or called a few times after that. The guy calls on one appt and says we better call for another guy because he cant come to look at it without another person. Finally the guy shows, only one, and looks at only the washer. Orders parts and today comes to fix it. Leaves without making sure it works properly and when we try it it's still broken.
Not the first time this has happened to my grandmother.