Amanda Lane

Review of Hilton Fort Lauderdale Beach R...

We would usually stay at the W in Miami but decide...

We would usually stay at the W in Miami but decided to stay on ft lauderdale beach instead upon arrival the valet was great very friendly and professional, front desk clerk Wilmar great customer service very welcoming! Got upstairs room was clean ,view was amazing,turned on the television both TVs had lines they did switch them out after a while I had to go back down stairs to remind them, also I met a gentleman by the name of Kolz after coming back from the beach for extra towels what a pleasant man also gave great service but my last night the cable was out the big game was on the Heat played called the front desk she says oh sorry everyone is calling YEAH...the heat was playing for finals and they said oh sorry nothing we can do ok I understand its cable but at least give some type of compensation for the inconvenience of a room that cost $330 a night! And on a sunday night when rates usually drops ! Very disappointed very!!