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Amy Alamo

3 years ago

We booked a party for 14 for a birthday and everyt...

We booked a party for 14 for a birthday and everything was going well. Our host was really nice and attended to us at all times. While we was bowling, the manager came to our lanes and told us we couldn't drink there and proceeded to call up front and shut us down with 30 minutes left in the clock. When we went up to the desk to find out why he did that, he got very nasty with us and wouldn't answer our question. The security guard (nice Spanish guy went to talk to him and tell him that we booked a party there) then he turned our lanes back on with only 4 minutes left. When I approached him, I politely asked him to go apologize to my children for being so rude, he ignored me and called the cops on me. We still had 1hr at the party room left, but we was told to hurry up and pack our food and leave bc the police was coming. This party cost us almost $1,000 and was treated terrible by that manager. Will NEVER book a party there again.

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