youta kumai

Review of Mazda Motor Corporation

The correspondence of the customer consultation ce...

The correspondence of the customer consultation center is worse than any other companies in the past. I informed you about Mazda Connect, but I was amazed at the point of "I can not respond at home."
There is no meaning of the support center.
Moreover, it disconnects from over there without understanding explanation, it is refused incoming call and you will not be able to respond permanently. (I can not connect even if I wait till the phone is crowded)

Since cars are expensive, I think it is common sense to have after-sales service, but I do not know what they are thinking about.
Probably I think I will never buy it again.