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Five time customer will unfortunately not purchase...

Five time customer will unfortunately not purchase again. As previously posted by others, the website ordering process appears to be intentionally confusing when purchasing fixtures without light bulbs. VOLT requires you to link to the "Read More" tab on the website and then scroll down the page to determine if the fixture requires the purchase of a bulb. After installing my new fixtures there was obviously a problem, and that was the lack of bulbs. I contacted Volt and it was explained to me that I didn't order the bulbs, but they would be glad to send me bulbs (@$14 each) and additionally charge me another service/handling fee. I explained the problem with the website to three individuals at VOLT, and other than acknowledging that I am not alone, offered me no assistance. "Do you want the bulbs or don't you?" Whats disappointing is that VOLT makes a very good product, but I sense to stay competitive they purposefully make it appear as though the fixtures are a value, until you add the cost of the bulbs. All they would have to do on there website is indicate that the fixture does not come with a bulb. Unfortunately, I believe this type of marketing speaks to the culture of the company. Beware when ordering!

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