Traci Jones

Review of Saks Incorporated

The poorest of customer service ever!! I m never p...

The poorest of customer service ever!! I m never purchasing anything from Saks off fifth online ever again! The process of them shipping your item and charging you twice for the item but not being able to refund you your money for their mistake is unacceptable!!! Saks off fifth has a horrible system of tracking items and I was told that it would take 10-14 business days which was a lie! Not to mention I had to pay to return the item which by the way was a used pair of shoes not even in the original box! Horrible service!