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Daniella Koroma

3 years ago

The absolute worse! Honestly, they don't even dese...

The absolute worse! Honestly, they don't even deserve one star. I submitted my visa application and did my biometrics 2 months ago and they are yet to get back to me. Meanwhile, the processing time is supposed to be 3 weeks maximum. They don't accept calls. I personally went there since I tried calling and the voice message says they don't accept calls and apparently, they don't attend to you in person either, they only attend to Canadians in person was what I was told. I went to the visa application office and they told me to email the consulate. I've sent 2 emails explaining the urgency of the situation and what I got back each time was an automated email stating they only reply to emails about visa application that has exceeded processing time and that was exactly what my email was about. I sent another email and I got the same automated reply. If they can at least reply accordingly to emails since it's the only means of communication, that would be nice because as it is now I don't even know what to do anymore. I definitely don't recommend them at all.

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