I appreciate the heads up notification that it is ...

I appreciate the heads up notification that it is time to schedule.
Getting an appointment is easy, although it always seems to be very far out (I.e., months).
Service techs are always courteous and take time to explain the system and what they are doing. I have enjoyed it best when I have a familiar tech, because we are building a relationship with each other and they with my HVAC system.
Judy is especially professional and on task, while remaining very courteous and pleasant. She knows her stuff, gets right to work and makes things happen. I know we are in good hands when she appears at the door.