Karol Williams

Review of Open Road Acura of Wayne

I brought a used Lincoln MKZ from Open Road Acura ...

I brought a used Lincoln MKZ from Open Road Acura and Nahel was my salesperson. She was professional and the sale went well. In less than a month, I had an issue with the car and the Manager agreed to split the repair cost with me. Two weeks later, I had to return the car a second time for the same problem. Denis, the Service Manager, was accommodating and worked with me. Unfortunately, I am still dealing with the original problem and will take it back to have it fixed.

I also returned the loaner car full with gas and did not top it over full, the service associate charged my credit card $7.00 without my knowledge. Very disappointing!