Lazy staff with no respect whatsoever. If you atte...

Lazy staff with no respect whatsoever. If you attempt to make a complaint they ban you. If you try to make a complaint on the phone they will literally hang up on you all day without consequence. If you appeal a banning they will ban you longer. We need to stop paying for this. Privatize it I gaurentee it will be the Library all us working (tax paying) folks know it could be. Also yes ethnic people need to be careful here.