I do not typically write bad reviews unless someth...

I do not typically write bad reviews unless something is just extremely poor. Long story short, stuff happens there are a million different parts for vehicles. I bought a torque converter that didn't fit (second step was too small). No big deal. However, Fedex won't accept my return label because the package is too heavy. I cannot get a hold of anyone at RockAuto. Hell, their "help"/"customer service" email denies my inquiry because it says the case is closed. All around horrible customer service. I can't even get someone on the phone to be rude to me.