Becky Greenwood

Review of C.W. Williams Community Health...

Such a terrible experience and we were only inside...

Such a terrible experience and we were only inside the building less than 2 minutes.. My wife and I walked in to try and make an appointment for us to be seen for check-ups since unfortunately, we both are without health insurance currently. We walked in smiling and friendly, like we both most always are, and not 4 steps through the doorway you could literally feel a very unwelcoming vibe.. We had to get basically all the way up on the counter before anyone could be bothered to look up or say "hi". It seemed extremely painful. None of the 3 ladies up front made any effort to make it look like they WEREN'T miserable with their jobs. It's always evident when you can tell someone isn't happy with their job. We told the receptionist/nurse (whatever position she held) that we had referrals to be seen there and even called the day before to make sure that the time we wanted to come was okay (and we were told that the doctor we were to see would be there first thing in the morning), and she tells us that this Doctor wasn't there yet. They open at 8 and we went around 10:30 so we asked her (nicely, I mind you), "Well we called yesterday and we were told she would be here, do you know when she will be in..?" The lady immediately got an attitude in her voice and said she had no idea when she would be there. How are you running a business like this? She was unnecessarily rude for no reason. So we will not be going back. We drove 35 minutes for nothing. Time wasted. I advise not to waste yours either.