Monika Vratil

Review of Mercure Hotel Auckland

Your staff is very friendly, front desk, restauran...

Your staff is very friendly, front desk, restaurant and also Lisa, who took great care of our special needs. Her service went beyond her duty.
Cleaning of rooms wasn't good. Dirty towels from floor were hung up again, cups were not cleaned and other small things. Quite sloppy.
Food in restaurant is average.